Right of withdrawal
Stand 27. September 2026.
English reading version. Only the German version is legally binding; in case of any difference the German text prevails. German version
You can also withdraw from a contract directly online: Withdraw from contract
Part A, brokerage by Sostivo
Right of withdrawal
You have the right to withdraw from the contract for the brokerage service provided by Sostivo within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.
To exercise your right of withdrawal, you must inform us (Muhlis Karaca, Oberföhringer Straße 246a, 81925 München, info@sostivo.de) by means of a clear statement, for example a letter or an email, of your decision to withdraw from this contract. You may use the model withdrawal form below, but you are not obliged to. You can also exercise your right of withdrawal online at https://sostivo.de/en/withdraw. If you use this online function, we will send you a confirmation of receipt on a durable medium (e.g. by email) without undue delay, with information on the content of the declaration of withdrawal and the date and time it was received.
To meet the withdrawal deadline, it is enough that you send your notice of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we must repay all payments we have received from you without undue delay and at the latest within fourteen days of the day on which we received your notice of withdrawal. For that repayment we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. You will not be charged any fees for this repayment.
If you asked for the brokerage to begin during the withdrawal period, you must pay us a reasonable amount corresponding to the share of the brokerage already provided up to the moment you informed us of your withdrawal, compared with the total scope of the brokerage provided for in the contract.
When your right of withdrawal ends early
Your right of withdrawal for the brokerage ends once it has been fully performed, provided that you expressly agreed beforehand that we may begin before the withdrawal period expires and that you acknowledged that your right of withdrawal ends once the contract has been fully performed (section 356(5) no. 2 German Civil Code). You give that consent and that acknowledgement in the contract step "Widerrufsbelehrung" before you agree to the contract. The brokerage is fully performed as soon as the rental agreement between you and the other side has been concluded and is available to you as a PDF.
Part B, the rental agreement for the parking space
For the rental agreement itself, what matters is who is renting out the space.
If a private individual rents it out, there is no statutory right of withdrawal. The special rules for consumer contracts only apply if there is a trader on the other side. Whether the other side offers the space privately or commercially is stated in every listing, exactly as they declared it to us.
If a trader rents it out, you have fourteen days to withdraw from the day the contract was concluded. That right does not end early: section 356(5) no. 2 German Civil Code applies to services, and renting out a parking space is a lease. You declare your withdrawal to the host; the name and address of a commercial host are stated in the listing and in your contract PDF (article 246d section 1 no. 4 of the Introductory Act to the German Civil Code).
Short-term parking by the hour or by the day
Because the parking time often starts immediately, you expressly confirm before booking that the brokerage and the parking time are to begin before the withdrawal period expires. The brokerage is fully performed with the booking confirmation, and your right of withdrawal for it ends at that moment (section 356(4) German Civil Code). If you withdraw from the lease with a commercial host, you pay a proportionate amount for the parking time used up to the withdrawal (section 357a(2) German Civil Code) and get the rest back. Independently of that, you can cancel free of charge until the booking starts.
Withdrawing from the rental agreement does not affect the brokerage by Sostivo, and vice versa. These are two contracts.
Part C, model withdrawal form
There are two versions, depending on what you want to withdraw from: the brokerage goes to Sostivo, the rental agreement goes to the host, never to the same address.
For the brokerage by Sostivo
(If you wish to withdraw from the contract, please fill in this form and send it back.)
To Muhlis Karaca, Oberföhringer Straße 246a, 81925 München, info@sostivo.de
I/We (*) hereby give notice that I/we (*) withdraw from my/our contract for the sale of the following goods (*)/for the provision of the following service (*)
Service: brokerage by Sostivo
Ordered on (*)/received on (*):
Name of the consumer(s):
Address of the consumer(s):
Signature of the consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.
For renting a parking space from a commercial host
You address this form to your host, not to Sostivo. It cannot be pre-filled on this page because the page does not belong to any particular contract: the name and address of a commercial host are stated in their listing, and on your contract page this form is already addressed to them, as it is in the contract PDF.
Our role as a broker
- Sostivo only brokers. The rental agreement for a parking space is concluded exclusively between the driver and the host. Sostivo is not a party to it, not the host and not the representative of either side.
- Each side alone is responsible for the details in its listing, for the condition, access and usability of a parking space and for the behaviour of drivers and hosts. Sostivo does not review listings in advance.
- Damage to a vehicle, to the property or to third parties is settled between driver and host and through their own insurers. Sostivo does not offer insurance cover.
- Whether your own insurance covers renting out or renting a parking space is for you to clarify with your insurer.
- Sostivo does not provide legal or tax advice.
Contact: info@sostivo.de.